By Corporate English Solutions

05 August 2024 - 13:16

Mid adult businesswoman talking to group of seminar attendees

Organisations with a strong learning culture enjoy 57% higher retention rates, 23% more internal mobility, and a healthier management pipeline. 

Building and maintaining this kind of culture is incredibly rewarding but can be challenging, often due to misunderstandings and organisational hurdles. For a learning culture to truly thrive, it needs to be a strategic, organisation-wide priority—and that’s where your L&D team comes in. Although it might be tough to shift mindsets and overcome barriers, there are effective strategies to help you create a vibrant learning environment. 

We explore how you can leverage your L&D skills to make this happen.

 

Reading time: 5 minutes

What do organisations with a strong learning culture have in common? 

Higher levels of engagement, innovation, productivity and performance, which together drive business growth. In fact, research shows that those with strong learning cultures enjoy 57% higher retention rates, 23% more internal mobility and a healthier management pipeline than those with lower commitments to learning. 

Creating and maintaining a learning culture in your workplace offers many benefits. But it can be challenging to create (and maintain). Often, this challenge stems from a lack of understanding about what a learning culture is and who is responsible for cultivating it. 

For it to be truly effective, fostering a learning culture must be a strategic, organisation-wide priority. And who better to support this crucial initiative than your L&D team?

Despite the clear advantages, you might find it difficult to shift mindsets and foster a genuine culture of learning. Organisational processes and bureaucracy can limit information sharing, social learning and collaboration. Internal systems can also pose challenges. Then, there’s the well-known challenge - engaging busy managers and their teams. 

Nevertheless, there are strategies you can use to develop an effective learning culture in your workplace. Read on to discover how you can leverage your L&D expertise to make this happen.

1. Create a shared understanding 

Although you can find many different definitions of a learning culture, the best definition is the one created by your organisation. Start by working closely with senior and functional leadership teams. Together, you can define the vision of what your learning organisation should look like.

Your role is crucial in helping senior leaders understand that a learning culture goes far beyond delivering learning initiatives and programmes. Emphasise that fostering this culture will most likely require a shift in mindset and attitude throughout the organisation. 

Begin by considering how you can involve those with higher levels of influence or authority over outcomes and decisions. These individuals, who can directly (or indirectly) influence other stakeholders, are key to driving this initiative forward.

Plan your approach and develop a communication roadmap based on key stakeholders’ values, objectives and priorities. Clear, consistent communication is essential to ensure everyone understands the importance of this cultural shift.

Engage individuals at all levels by asking for their input and ideas. This inclusive approach not only enriches the vision with diverse perspectives but also helps to gain their buy-in for any future change initiatives.

Once you’ve defined the vision, make it actionable. Identify the behaviours, attitudes, values and capabilities teams will need to demonstrate within the learning culture. This clarity will guide everyone in understanding how they can contribute to this new way of working.

Designate learning culture champions—those who are actively engaged and can influence others—to help disseminate the vision and foster a culture of learning. These champions will play a vital role in encouraging their peers and driving the change across the organisation.

2. Review your current learning culture 

The next critical step is to review your organisation’s current learning culture. Leverage your unique L&D skills and experience in capability development and assessment to support your organisation throughout this essential process: 

Begin by evaluating your existing learning culture. Measure the extent to which employees demonstrate the behaviours, attitudes and values identified as part of your vision and strategy. This will give you a clear picture of where you stand and what areas need attention.

Identify strengths and gaps in your current learning culture. Look for barriers that hinder organisational learning and work with senior leadership teams and line managers to find ways to overcome them. This collaborative approach ensures that solutions are practical and supported across the organisation.

Communicate your findings widely. Be open and clear about the aims of any change programmes needed. Transparency fosters trust and encourages everyone to get on board with the necessary changes.

3. Develop your organisation’s growth mindset 

What’s another crucial part you can play? Enabling a growth mindset in your organisation - the belief that skills and talents can be developed through hard work and good strategy. 

Firstly, assess how well employees demonstrate a growth mindset. You can gather feedback from managers and peers about team members’ openness to learning and experimentation – anonymously if needed. You can also use self-assessment tools and review performance data to gauge commitment to continuous improvement and goal setting.

Draw on your expertise in training and coaching. Identify growth mindset champions and train them to become coaches and mentors, encouraging initiative and appropriate risk-taking. Coach managers to help them understand the importance of turning failures into learning opportunities and promote the idea of ‘not yet’ within their teams - viewing failures as problems that haven’t been solved yet. 

Another critical step for managers is to demonstrate the value of a growth mindset to their teams. Advise them to create time for regular shared reflective practice and feedback, such as post-project reviews. Remind managers to promote and participate in learning events themselves, setting an example for their teams.

Reward employees who learn new skills and share their knowledge, whether through financial rewards, new career opportunities, or additional learning opportunities. 

What’s the key to making all these efforts stick? Connecting programmes to employees’ personal learning goals. This alignment helps increase their motivation to engage with and continue their learning journey. 

4. Leverage formal and informal learning 

Leverage your L&D competencies for knowledge management, curating and sharing learning to make it easily accessible for all. Use your L&D systems and platforms to channel insights from teams and individuals into the larger organisation, with everyone contributing to institutional knowledge. 

Collaborate with your organisation to share this knowledge through both formal and informal learning pathways.

Once you’ve established these foundational elements of organisational learning, it’s time to guide managers on best practices for informal learning. Show them how to use team meetings as microlearning opportunities, sharing tips, techniques and lessons learned from projects. Encourage team members to attend conferences, network with professionals from other industries, or shadow colleagues to broaden their perspectives.

Integrate learning into the daily workflow by ensuring that learning systems and technology are accessible at all levels of the organisation. Consider incorporating immersive learning technologies into your regular programmes to boost engagement and motivation. And don’t overlook the power of social learning; use it to spark discussions, share knowledge, and maintain enthusiasm.

Making the most of your unique L&D skills and capabilities

All these ways prove how influential your L&D expertise is. 

By effectively managing and sharing knowledge, supporting informal learning practices, and integrating innovative learning technologies, you lay the groundwork for a dynamic, engaged workforce. The impact of a strong learning culture is profound—enhancing employee development, driving innovation, and ultimately contributing to organisational success. Looking ahead, continuing to champion these practices will ensure your organisation remains agile and competitive, ready to embrace future challenges and opportunities with confidence.

British Council has 90 years’ experience of partnering with organisations and individuals in over 200 countries to upskill their workforce for success. Our four-step process supports you to implement initiatives that make a difference and cultivate a learning culture in your organisation. 

Download our Corporate English Solutions brochure or book a free consultation to learn more.