Webinar: Challenging conversations
Wednesday 22 February 2023 -
10:00 to 11:30
Online event - Singapore time (GMT +8)

2022 saw businesses start to emerge from the pandemic, only to be met with a possible imminent recession. In 2023, L&D leaders and their teams need to continue managing change amid uncertainty and challenging markets. Having challenging conversations in this context has become more frequent.

How confident do you feel when giving feedback, handling sensitive issues or navigating challenging conversations? 

Join us for this interactive and exclusive event where you will learn how to:

  • identify the components of difficult conversations 
  • explain how the ladder of inference can be used to become aware of your thinking process
  • use a behavioural framework to understand how to navigate difficult conversations.

Who should attend?

  • HR and L&D professionals
  • People managers and team leaders
  • Business partners

Save the date and register in advance for this virtual workshop here.

After registering, you will receive a confirmation email with information on how to join the workshop.

Please note:

This invite is non-transferable. Please email us to ces.asia1@britishcouncil.org if you would like us to extend this invitation to colleagues. RSVP by 12 noon on Tuesday 21 February.

This is a corporate networking event as such we request participants to register using their company email and contact details. As this event is subject to limited availability, each company/organisation is limited to two representatives.

Professional skills training and development

We offer Conflict Handling Skills workshop too.

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Soft skills